Support processes

Repairs

Step 1

Customer visit
Contact Us

Step 2

Digital troubleshooting

Step 3

Book your repair
(if required)

Step 4

Track your repair

Step 5

Issue resolved

Support case

Step 1

Raise a case with Samsung
Contact Us

Step 2

Digital troubleshooting

Step 3

Book your repair
(if required)

Step 4

Track your repair

Step 5

Issue resolved

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