Support processes

Repairs

Step 1

Customer visit
Contact Us

Step 2

Digital troubleshooting

Step 3

Book your repair
(if required)

Step 4

Track your repair

Step 5

Issue resolved

Support case

Step 1

Raise a case with Samsung
Contact Us

Step 2

Digital troubleshooting

Step 3

Book your repair
(if required)

Step 4

Track your repair

Step 5

Issue resolved

Copyright© 1995-2022 Samsung. All rights reserved. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers.

Privacy (General)    Privacy (Business)     Cookies     Legal